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Frequently asked questions

How do I install these scripts that are mentioned on the front page?

In your control panel, click on the fantastico icon. It's a blue smiley face near the bottom of the cpanel page. From there you just select the script you want on the left and click on "New Install" when the description comes up on the page. Then just name the folder the script should be installed in, and click on "Finish Installation". It's really just that easy!

Do you have a spam blocker for our POP3 or IMAP email accounts?
Yes, you can use Spambox™, a simple but effective human verification system. It's not perfect, but a spammer would have to be pretty desperate to try getting around it. We find that in most cases, they don't bother. It's use is of course optional, and configurable.

How will I know if I'm almost out of available disk space?
You can monitor your disk usage and many other statistics from your control panel. Our server will also send you an automated email notifying you that it might be time for an upgrade. Or send us a customer and we'll upgrade you for free when they sign up.

How long will it take for my account to activate once I've signed up?
In most cases it will happen immediately. On very rare occasions and during weekends it could take up to 12 hours.

Will you make my website for me?
We do offer a template customization service, which can be found HERE. You provide the content and we'll take care of the rest. We have many professional looking templates to choose from. We also do custom graphics, so if your company needs a logo, feel free to Contact us.

Why are you called Treohost?
When this company started, it was hosting websites for primarily mobile application developers, in a gallant effort to promote the development of the mobile web. Since then, however, it is becoming apparent that the mobile hardware is going to conform to the existing world wide web, instead of the other way around. So, while we still give mobile developers a great discount for hosting accounts, we've expanded to include everyone who needs a web presence, mobile or otherwise.

Do you provide Domain names too?
We do, and if you email us we'll gladly get your domain name for you, but we've found that in many cases, it best to let you maintain control over your own domain name. That way, if you want to switch your hosting plan to another provider, it is much easier to do so. Treohost highly recommends GoDaddy.com as very easy and affordable domain management solution.